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How to uninstall BT Desktop Help software BT Desktop Help is no longer available to download. If you've still got BT Desktop Help, you'll see closure messages every time you start your computer. We recommend uninstalling it from your computer and using our other great help tools when you need a helping hand. Life after BT Desktop Help You can get help for all your products and services on our or via the Getting help on your computer If your computer has a working internet connection, all the help and tools you need are on our help site at Why not add the help site to your browser favourites, so you have it handy whenever you need a helping hand. To do this: • Go to • When you're there, hold CTRL and D at the same time to add it to your favourites Getting help on your smartphone or tablet When you can't get online on your computer, you can get help using a mobile device like a smartphone or tablet. Just go to in your mobile browser or download the The award-winning My BT app has its very own help section with tools for testing your broadband speed and checking how services are performing in your area.

You'll also find troubleshooting and FAQs. To get the My BT app: • If you've got an Apple or Android phone, simply text 'MyBT' to 81192 and we'll send you a link to download the app. • You can also follow these links to find the app on or in the Or try searching for 'my bt'. How to uninstall BT Desktop Help • Run the 'Uninstall BT Desktop Help' option from the Start menu. Follow the onscreen wizard through to completion • Now run the automatic (After clicking on the link, select Run). This program makes sure that all BT Desktop Help files are completely removed from your computer • • •.